Communication Skills > Conflict Resolution

How to Free Your Relationships of Unspoken Expectations This book will help readers define the unspoken beliefs and expectations that might be causing dissatisfaction, unhappiness, and resentment in their relationships, giving them the tools to explore these agreements and work toward healthier communication with a partner, friend, boss, or family member.

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Practical guide for Individuals, Groups, Classroom Study The NVC Companion Workbook helps you put these powerful, effective communication skills into practice. Create a safe, supportive group learning or practice environment that nurtures the needs of each participant. Find a wealth of activities, exercises and facilitator suggestions to refine and practice this powerful communication process.

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Nonviolent Communication serves our desire to do three things: 1: Increase our ability to live with choice, meaning, and connection. 2: Connect empathically with self and others to have more satisfying relationships. 3: Sharing of resources so everyone is able to benefit.

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Why Conversations Go Wrong and How to Fix Them This accessible and practical book was written by internationally respected conversation expert Rob Kendall and is designed to help you improve your personal and professional conversations. Watch Your Language makes good communication easy, offering a huge range of case studies, easy-to-absorb concepts such as the Bad Place and the Tangle, and a unique "talking heads" page design that dissects examples of problematic conversations. It explains exactly why our daily conversations go wrong, how to respond when they do and provides tips on how to stop them from deteriorating in the first place. Short digestible chapters look at a wide variety of conversational scenarios, showing how to have rewarding and effective interactions with everyone in your life – from your partner, parents and children to your colleagues, boss(es), and neighbours.

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How the Skill Set That Revolutionized Psychology Will Transform Your Relationships, Increase Your Influence, and Change Your Life. Enter validation—communication where one accepts and sees the validity in another person’s experience. Research on validation shows that it has profound effects, from improving relationships and de-escalating conflicts to increasing one’s influence and self-compassion. In this groundbreaking book, clinical psychologist Caroline Fleck explores how validation’s unique ability to demonstrate acceptance while fostering change makes it one of psychotherapy’s best-kept secrets. More importantly, she takes us step-by-step through eight skills we can use to communicate validation and experience its power firsthand.

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How Learning To Listen can Improve Relationships One person talks; the other listens. It's so basic that we take it for granted. Unfortunately, most of us think of ourselves as better listeners than we actually are. Why do we so often fail to connect when speaking with family members, romantic partners, colleagues, or friends? How do emotional reactions get in the way of "real" communication? This thoughtful, witty, and empathic book has already helped over 100,000 readers break through conflicts and transform their personal and professional relationships. Experienced therapist Mike Nichols provides vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener--and making yourself heard and understood, even in difficult situations.

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Most of us know someone who always seems to cause problems, irritate others, or incite conflict. The truth is that these troublemakers haven't necessarily asked to be this way. Making peace with others isn't as tough or terrible as we think it is - especially when you can use an adorable animal analogy and apply it to real-life problems. This book provides tips for calming the quills of parents, children, siblings, strangers, and other prickly people you may encounter. It includes three easy ways to end an argument, how to spot the porcupine in others, and how to spot the porcupine in ourselves.

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A Very Practical Guide The authors guide you through the straightforward, practical, conversational techniques necessary for every successful conversation -- whether the issue is climate change, religious faith, gender identity, race, poverty, immigration, or gun control. They cover everything from learning the fundamentals for good conversations to achieving expert-level techniques to deal with hardliners and extremists. This book is the manual everyone needs to foster a climate of civility, connection, and empathy.

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A Zen Approach to Conflict Resolution Approaching conflict consciously, allows you to navigate it in a way that not only honors everyone involved but makes it a source of deep insight as well. Seasoned mediator Diane Hamilton provides the skill set you need to engage in conflict with wisdom and compassion, and even --sometimes --to be grateful for it. Learn how to cultivate the mirror-like quality of attention as your base, identify the three personal conflict styles and determine which one you fall into, recognize the three fundamental perspectives in any conflict situation and learn to inhabit each of the. , Turn conflicts in families, at work, and in every kind of interpersonal relationship into win-win situations.

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Overstating Harm, Community Responsibility, and the Duty of Repair From intimate relationships to global politics, Sarah Schulman observes a continuum: that inflated accusations of harm are used to avoid accountability. Illuminating the difference between Conflict and Abuse, Schulman directly addresses our contemporary culture of scapegoating. This deep, brave, and bold work reveals how punishment replaces personal and collective self-criticism, and shows why difference is so often used to justify cruelty and shunning. Rooting the problem of escalation in negative group relationships, Schulman illuminates the ways cliques, communities, families, and religious, racial, and national groups bond through the refusal to change their self-concept. She illustrates how Supremacy behavior and Traumatized behavior resemble each other, through a shared inability to tolerate difference.

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